About withdrawal

Q

My membership was supposed to be automatically renewed, but it ended up being cancelled.

A

Your membership may be automatically terminated in the following cases:

▼ [Common for Monthly Fees and Monthly Fees Payment Plans] When paying by credit card

Your registered credit card may be deactivated due to insufficient funds or expiration date.

If it is determined that you are unable to make the payment, your membership will be automatically cancelled.

*Please contact your credit card company to find out the reason for the payment failure.

▼ [Monthly fee course] If you choose carrier payment

Payment information will not be carried over if the following conditions apply:

Cancellation of contract with mobile phone company, change of contract details (name, phone number, etc.)

● Changing mobile phone models due to changing mobile phone carriers

Even if you have been unsubscribed, you can renew your membership within 30 days with the same Plus member ID (or email address).

If you re-register (= complete the payment procedure) after logging in,

You can continue to use the site by keeping your membership status, including your joining date and points.

*If 30 days have passed since the charge was released, or if you use a different email address to process the request,

Please notethat your registration will not be carried over and you will become a new member.

Other questions about "Cancellation"

• Q.
  [Monthly membership course] What happens to the payment if I cancel my membership?